Frequently Asked Questions
Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!
We’re located at 124 Rd 28, Pasco, WA 99301, just off Highway 395 and close to local landmarks like the Columbia River, Riverview Park, and the Sacajawea Trail entrance. We're easily accessible from Kennewick and other parts of the Tri-Cities area.
Tenants can access their units daily from 6:00 AM to 10:00 PM, giving you the flexibility to visit when it’s most convenient.
Our office is open to assist you:
- Monday through Saturday: 9:00 AM – 6:00 PM
- Sunday: 9:00 AM – 3:00 PM
We are closed on major holidays, including Christmas Day, New Year’s Day, Easter, Memorial Day, Fourth of July, Labor Day, and Thanksgiving. On Christmas Eve, we are open from 9:00 AM to 12:00 PM.
We offer a wide range of units, including spacious drive-up units, climate-controlled options, and first-floor access to all 640 units. We also provide secure storage for boats, RVs, and vehicles, both indoor and outdoor.
Absolutely. Our property features 24-hour video surveillance, a state-of-the-art alarm system, fully fenced perimeter, and on-site resident managers to ensure your items stay protected.
Paying is quick and easy with our secure online bill pay system, available 24/7 from your computer or mobile device.
Yes, we have a variety of boxes, packing supplies, dollies, and handcarts available on-site to help make your move easier.
We sure do! Truck rentals are available directly from our facility—just check with our office team for availability and details.
We offer outdoor parking for boats and RVs, as well as indoor and outdoor vehicle storage to accommodate everything from trailers to personal vehicles.
It’s easy! You can stop by during office hours or call us at 509-544-0474. Our team will help you choose the right unit and get you moved in quickly and stress-free.